Review: B & Q
- Based on: 254 Reviews
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LATEST REVIEWS
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Dreams
Bought a 1700 mattress from Dreams in Knightsbridge. My delivery was cancelled without my knowledge because I subsequently changed the size. I have queued for hours on the phone listening to irritatin... -
Pets at Home
Jackie 11th January 2011 Otford/Sevenoaks They have a 'special offer' selling 3 male rabbits for £35. Male rabbits will fight and kill each other. How irresposible to encourage a sale of 3 male... -
Pets at Home
Jackie 11th January 2011 Otford/Sevenoaks They are have a 'special offer' selling 3 male rabbits for £35. Male rabbits will fight and kill each other. How irresposible to encourage a sale of 3 ... -
Pets at Home
Went to Blackheath Pets at Home today and they could not have been more helpful, I actually came out thinking WOW a store that gives good service!I come from a retail background and very rarely these ... -
Zara
Poor delivery, faulty goods twice, poor refund service. They couldn't care less. I will NEVER buy on line from them ever again, after nearly 4 weeks still not resolved. Had two faulty garments in t...
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I am surprised at some of the comments on this site, I always get very good service from my local b&q in Peterhead.. Keep doing a good job always helpful.
We made the mistake of ordering two toilets from B&Q which they confirmed at the time were in stock so we will get them in a week. A week later they said it can be confirmed 2 months later! It has taken 15 phone call (under estimating) to get them to refund them back! They used every excuse when we called back “the phone number was wrong”, “it was engaged” ” the call wasn’t getting through”. Everyone I spoke to in customer service was rude and unprofessional. NEVER advise anyone to shop there!
St.helens. never experienced a problem, helpful staff and well laid out logical store (much prefer it to Warrington branch). Only gripe is that (all B&Q stores) really need to sort out self service till, many products require authorisation from staff resulting in delays, queues and disgruntled customers
poor service, no innovation, not even that cheap anymore. No excitement.