What's been happening...
Retail innovation is about more than robots and augmented reality
19 March 2018
Is Amazon going to take over the world? Only if innovation is in short supply from retailers.
Last week, Mary caught up with Associate Editor Sonoo Singh at The Drum on the future trends and state of retail in the age of Amazon. Have a read of the full story below and keep your eyes peeled for next issue's Alibaba feature where Mary will shed light on how the Chinese giant is shaking up the landscape.
Read the full article here.
SECRET shopper LANDS ON NETFLIX
01 March 2018
Season 3 of Mary's Secret Shopper - the series where she works with businesses to improve performance and give shoppers the better service they deserve - is now on Netflix and available for binge-watching worldwide until the end of August.
A couple of exciting pieces of news in honour of International Women's Day this year. 100 years on from women gaining the right to vote, Mary spoke to BBC Breakfast about female entrepreneurship and collaboration in business. Tune in here.
She was also featured amongst British business owners including Samantha Cameron, Alexa Chung and Karren Brady, in The Telegraph's campaign insisting that better access to funding for female founders would help boost the UK economy. Two hundred business leaders, entrepreneurs, Members of Parliament and academics have joined the publication in the rally to boost female entrepreneurship in Britain.
A tale of two high streets
11 January 2018
Is Brexit uncertainty affecting the high street? Channel 4 asked Mary to weigh in on whether the current ups and downs faced by retailers today is down to Brexit or if there a more fundamental shift in shopping habits at play? Watch here.
The high street is not dead, it just needs to be reimagined
Christmas is the most important time of year for retailers. It just wouldn’t be the season if they didn’t get into the full, unrelenting swing of things, filling their shops with a profusion of festive paraphernalia and blaring carols on repeat.
Mary and her agency are watching closely how retailers will fare over the festive season and predicting there will be some deaths. Shopping is as much a part of the Christmas tradition as turkey and sprouts, but shoppers' needs are changing, and some retailers have been slow in stepping up to the challenge.
So, what’s the way forward? What will get the High Streets’ tills singing over Christmas – and keep them that way in 2018 and beyond?
Mary shared point of view in The Telegraph and you can read the whole thing now over at Portas Talks Shop.
Portas Agency is a brand consultancy and creative communications agency that has spent the last 20 years building best-selling retail, fashion and lifestyle brands in the UK and across the world.
We have a very simple philosophy. Deliver work that's clever, creative, and very commercial. Not easy, but it's what makes people buy. Just ask our clients.
Our background is in retail so we understand how and why people buy as well as the all-important bottom line. We then apply those principles to create the experience, behaviours and communications that will make any business a destination.
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